Scenario Lab takes pride in its capability in acquiring users’ activities. We construct the holistic view on users’ lifestyle by anthropological, psychological and sociological means. We probe into the underpinning in their thinking and observe the intents behind their behavioral details to achieve the goal of finding the latent user needs. In our user research, we inquire users’ daily activities and gather their positive and negative experience and their expectations for the future. Therefore, we can propose an intermediary that enables users to accomplish their tasks ecstatically. This intermediary can be defined by our corporate clients as a product, a service, a space, or simply an interface.